A structured, hands-on programme that equips administrators to configure, customise, secure, manage, and automate Salesforce around real organisational requirements.
Five focused days, built around practical administration
Fundamentals
Company settings, users, licensing, security controls, currency, and collaboration.
UI & Access Control
Apps, pages, layouts, profiles, permission sets, record types, and field security.
Objects & Data
Objects, fields, formulas, change sets, imports, exports, and data quality.
Record access & analytics
Ownership, sharing, roles, reports, formulas, charts, and dashboards.
Automation & Flow
Validation rules, approvals, workflows, Flow, deployment, and order of execution.